Returns
Returns & Refunds
This page creates the public policy structure needed for customer trust and merchant readiness. Final return windows and refund rules require TrackMate owner confirmation.
Product condition
TrackMate should confirm rules for unused products, activated QR products, damaged items, incorrect orders, and packaging before publishing a final return policy.
Refund handling
Cash-on-delivery refunds, replacement handling, inspection timelines, and courier costs must be confirmed by the business owner.
Need help?
Start with the TrackMate contact page and include your order number, city, and product details.